Returns Policy

• Red Hot Sunglasses are committed to providing the highest quality products and customer service to all of our customers. If you are not entirely satisfied with your sunglasses for whatever reason, we operate a 7-day full money back guarantee even for unwanted goods.
• We are happy to accept returns should the sunglasses not suit, fit or are damaged in anyway. Please e-mail us at info@redhotsunglasses.co.uk within 2 days of receipt of goods to inform us of your return also stating whether an exchange or refund is required.
• The unworn sunglasses must then be returned to us at the below address within 7 days of receipt. The sunglasses should be returned complete with all of the original packaging, red security tag and delivery invoice.
• When sending a return, the parcel is your responsibility until it reaches us. This means you are also responsible for the postage for the returned parcel.
• If, however, you are returning an item as a result of a mistake by Red Hot Sunglasses, we will pay for the cost of postage for the return parcel.
• We aim to provide an exchange within 3 days of receipt of the returned sunglasses and a refund will be issued on the day of receipt.

             Returns @ Red Hot Sunglasses
             2 Osborne Road
             Jesmond
             Newcastle Upon Tyne
             NE2 2AA

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• Red Hot Sunglasses shall not be liable for any loss or damage suffered as the result of the use of this website.